Known Issue: macOS Catalina needs the Citrix Workspace beta app

Summary

When you update to the latest version of macOS (Catalina), you’ll need Citrix Workspace Beta app to launch the cloud Desktop properly.

Symptoms

An error will occur when you’re not using the Citrix Workspace Beta app (even when using the latest stable version or Citrix Workspace).

Resolution

Download & install the Citrix Workspace Beta app via the following link: https://www.citrix.com/downloads/workspace-app/betas-and-tech-previews-000/workspace-app-tp-for-mac.html.

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