• Getting Started – Dashboard
• Create a user and assign a desktop
• How do I deploy a Desktop/Workstation
• Change subscription type
• Create multiple projects

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• Known issue: full screen video in Chrome
• Known issue: iPad retina display resolution
• Known issue: Mobile devices touch input
• Revit Autodesk: license server issue
• Windows Update: Could not load error message

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• How to check for Windows Updates
• Change Windows Updates from Manual to Automatic

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• Connecting via Receiver or via Browser ?
• Does Cloudalize require a client installation on my device?
• What is hourly or monthly usage?
• How do I deploy a Desktop/Workstation
• Change deployed desktop capacity

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• What about 3rd party licenses ?
• Can I run any application on my Cloudalize Desktop that normally runs under Windows10?
• In the Cloudalize platform, can I collaborate on a design or model in real time?
• Who is acountable for the software and licenses running on your platform?
• Optimize 3D mouse movements

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• When does the consumption counter start?
• Can I track my consumption somewhere?
• Can I monitor my customers’ consumption somewhere?
• Can I make my own performance profiles?
• Change subscription type

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• How can I access a Server?

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• Connecting via Receiver or via Browser ?
• Change subscription type
• How can I switch my connection preference from Browser to Receiver and vice versa?
• How do I install Citrix Receiver/Citrix Workspace app?
• How to personalize the Cloudalize portal?

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• Create multiple projects

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• How do I deploy a Desktop/Workstation
• Change deployed desktop capacity
• Change deployed blueprint parameters

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• Which are the minimum internet connection requirements for connecting to Cloudalize?
• What are acceptable speed and latency values
• How do I set up a separate network?
• Disable Internet Access in your Desktop
• How to run a traceroute ?

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• Getting Started – Dashboard
• How can I connect to my cloud workstation?

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• Where are my data and desktops located?
• Password policy
• Does Cloudalize backup my data?
• How to enable/disable two factor authentication

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• Connecting via Receiver or via Browser ?
• Adding and removing creditcards
• How to switch from user to administrator and vice versa
• How can I switch my connection preference from Browser to Receiver and vice versa?
• How do I install Citrix Receiver/Citrix Workspace app?

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• Can I share my work with others outside the organisation?
• Change subscription type
• Adding and removing creditcards
• Can I get banned from Cloudalize?
• Is my data and what I do on Cloudalize monitored or shared with 3rd parties?

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• Can I monitor my customers’ consumption somewhere?
• Adding and removing creditcards
• What is the difference between the types of subscription?
• How to activate the Auto-Shutdown?

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• Who is accountable for the data stored on your platform?
• What type of encryption can I use to protect my data.
• How can I transfer large data sets to you?
• Which is the antivirus you provide on the Cloudalize Desktops?
• How can I access local data from the Desktop?

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• Can I work on Cloudalize with a 3G/LTE connection?
• What CODECs are available for me to select?
• Which CODEC is required for my type of application?
• Why is the right codec essential for getting the best Cloudalize experience?
• What browsers are supported or recommended for a browser based Virtual workstation?

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• Do you offer single sign-on?
• Create a user and assign a desktop
• Profile Settings
• Launch a Desktop
• How do I change my password?

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• Are there any limitations to the kind of application that I can run on the Cloudalize platform.

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