• Getting Started – Dashboard
• Create a user and assign a desktop
• How do I deploy a Desktop/Workstation

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• Connecting via Receiver or via Browser ?
• Does Cloudalize require a client installation on my device?
• What is hourly or monthly usage?

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• How do I deploy a Desktop/Workstation
• Change deployed desktop capacity
• Change deployed blueprint parameters

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• Known issue: full screen video in Chrome
• Known issue: iPad retina display resolution
• Known issue: Mobile devices touch input

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• Can I work on Cloudalize with a 3G/LTE connection?
• What CODECs are available for me to select?
• Which CODEC is required for my type of application?

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• Getting Started – Dashboard
• How can I connect to my cloud workstation?

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• Create multiple projects

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• When does the consumption counter start?
• Can I track my consumption somewhere?
• Can I monitor my customers’ consumption somewhere?

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• Connecting via Receiver or via Browser ?
• Change subscription type
• How can I switch my connection preference from Browser to Receiver and vice versa?

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• Can I share my work with others outside the organisation?
• Change subscription type
• Adding and removing creditcards

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• Connecting via Receiver or via Browser ?
• Adding and removing creditcards
• How to switch from user to administrator and vice versa

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• Can I monitor my customers’ consumption somewhere?
• Adding and removing creditcards
• What is the difference between the types of subscription?

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• Do you offer single sign-on?
• Create a user and assign a desktop
• Profile Settings

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• How to check for Windows Updates
• Change Windows Updates from Manual to Automatic

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• What about third-party licences ?
• Can I run any application on my Cloudalize Desktop that normally runs under Windows10?
• In the Cloudalize platform, can I collaborate on a design or model in real time?

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• How to access a Server?

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• What are the minimum Internet requirements to connect to Cloudalize?
• What are acceptable speed and latency values
• How do I set up a separate network?

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• Where are my data and desktops located?
• Password policy
• Does Cloudalize backup my data?

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• Who is accountable for the data stored on your platform?
• What type of encryption can I use to protect my data.
• How can I transfer large data sets to you?

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• Are there any limitations to the kind of application that I can run on the Cloudalize platform.

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